1. Who We Are
Ink & Restore is a physician-backed paramedical skin restoration studio located in Beverly Hills, California.
Ink & Restore 153 S. Lasky Dr. Suite 1 Beverly Hills, CA 90212 Phone: (310) 553-6505 Email: hello@inkandrestore.com Instagram: @nsarafskin and @inkandrestore
Studio hours are Monday through Friday, 9:00 AM to 5:00 PM. Saturday and Sunday are closed.
2. Scope of This Policy
This Privacy Policy applies to information collected through the Ink & Restore website, consultation request forms, contact forms, booking-related website features, email or phone communications that begin through the website, and related online interactions.
This Privacy Policy does not replace any separate consent forms, treatment intake forms, medical disclosures, aftercare instructions, or service-specific agreements that may be provided before or during an in-person consultation or treatment.
Please do not use the website or consultation form to submit urgent medical information, emergency requests, or time-sensitive health concerns. If you believe you are experiencing a medical emergency, call 911 or seek immediate medical care.
3. Information We Collect
We may collect the following categories of information.
A. Contact Information
When you submit a consultation request or contact us, we may collect:
- First name
- Last name
- Email address
- Phone number
- Appointment or scheduling preferences
- Communications you send to us
B. Consultation and Treatment Interest Information
When you use our consultation form, we may collect information about the services or concerns you select, such as:
- Scar revision
- Stretch mark treatment
- Restorative tattooing
- Micro Channeling
- DiamondGlow Facial
- Oxygen Facial
- Other treatment interests or concerns
If you choose to type additional notes, you may voluntarily provide information about your skin concerns, goals, pregnancy-related skin changes, treatment history, scars, stretch marks, or other personal details. Please share only the information you are comfortable submitting online.
C. Website and Device Information
When you visit the website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website or source
- Approximate location derived from technical data
- Date and time of website activity
- General website usage and performance data
D. Communications Information
If you email, call, text, or message us after using the website, we may keep records of those communications so we can respond, schedule appointments, follow up, and maintain service records.
E. Social Media Information
If you interact with Ink & Restore through Instagram or other social platforms, we may see your public profile information, username, comments, messages, reactions, and other information made available through that platform. Your use of social media is also governed by the privacy policy of the applicable platform.
4. How We Collect Information
We collect information in the following ways:
- Directly from you when you submit a consultation form, contact us, call us, email us, or message us.
- Automatically through website technologies such as cookies, analytics tools, server logs, security tools, and similar technologies.
- From service providers that help operate the website, process form submissions, prevent spam or abuse, provide analytics, manage communications, or support scheduling.
- From social media platforms when you interact with our accounts or content.
5. How We Use Information
Ink & Restore may use your information for the following purposes:
- To respond to your consultation request.
- To contact you by phone, email, or other appropriate method about your inquiry.
- To schedule, confirm, reschedule, or follow up about appointments.
- To understand your treatment interests and prepare for a consultation.
- To provide information about services you requested or asked about.
- To operate, maintain, and improve the website.
- To personalize and improve the website experience.
- To protect the website from spam, fraud, abuse, bots, and unauthorized activity.
- To analyze website traffic, performance, and marketing effectiveness.
- To maintain internal business records.
- To comply with legal, regulatory, insurance, accounting, tax, or professional obligations.
- To enforce our rights, prevent misuse, and protect the safety of our clients, staff, business, and website.
We do not use website consultation submissions to make an emergency medical assessment. Website submissions are reviewed for consultation and administrative purposes only.
6. Calls, Emails, and Appointment Communications
By submitting a form or contacting Ink & Restore, you authorize us to contact you using the contact information you provide for consultation-related, appointment-related, and administrative purposes.
We may contact you by phone or email to respond to your inquiry, confirm your appointment, ask follow-up questions, or provide service-related information.
We do not sell your phone number or email address. We do not send marketing text messages unless you have provided any consent required by law. If you receive a promotional email from us, you may opt out using the unsubscribe instructions in that email or by contacting us at hello@inkandrestore.com.
8. reCAPTCHA and Anti-Spam Protection
The website may use Google reCAPTCHA or similar security tools to help protect forms and website features from spam, bots, abuse, and fraudulent activity.
These tools may collect technical information such as IP address, device information, browser information, user interactions, and other signals used to distinguish human users from automated activity. This information is used for website security, fraud prevention, and service integrity.
10. We Do Not Sell Personal Information
Ink & Restore does not sell your personal information in the ordinary meaning of the word "sell."
Ink & Restore does not rent, trade, or sell consultation form submissions, phone numbers, email addresses, or treatment-interest information to third parties for their own independent marketing purposes.
If our practices change in a way that requires additional notice or opt-out rights under applicable law, we will update this Privacy Policy and provide any legally required choices.
11. California Privacy Rights
Because Ink & Restore is located in California and serves California consumers, we provide this California-specific section.
A. CalOPPA Disclosures
Under CalOPPA, this Privacy Policy identifies:
- The categories of personally identifiable information we collect.
- The categories of third parties with whom we may share that information.
- How users may request review, correction, or deletion of information.
- How we notify users of material changes to this Privacy Policy.
- The effective date of this Privacy Policy.
- How we respond to browser "Do Not Track" signals.
- Whether third parties may collect information about users' online activities over time and across different websites.
B. Do Not Track Signals
Some browsers offer "Do Not Track" signals. Because there is not a uniform industry standard for recognizing or responding to these signals, the Ink & Restore website does not currently respond to all browser "Do Not Track" signals.
We may use or allow analytics, security, and similar tools that collect information about website activity over time. Some third-party services may collect information across different websites or online services, subject to their own privacy practices.
C. California Shine the Light Law
Under California's "Shine the Light" Law, California Civil Code section 1798.83, certain California residents may request information about whether a business has disclosed certain personal information to third parties for their direct marketing purposes during the preceding calendar year.
Ink & Restore does not disclose personal information to third parties for their own direct marketing purposes. California residents may still send questions about this section to hello@inkandrestore.com.
D. CCPA/CPRA Notice
The California Consumer Privacy Act of 2018, California Civil Code section 1798.100 et seq., as amended by the California Privacy Rights Act of 2020 ("CCPA/CPRA"), applies only to certain businesses that meet statutory thresholds.
If Ink & Restore becomes subject to the CCPA/CPRA, eligible California residents may have additional rights, such as the right to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights.
Even where the CCPA/CPRA does not legally apply, Ink & Restore will make reasonable efforts to respond to privacy requests when feasible and legally appropriate.
12. How to Access, Correct, or Delete Your Information
You may contact us to request access to, correction of, or deletion of personal information you submitted through the website.
Please send requests to:
hello@inkandrestore.com
We may need to verify your identity before responding to certain requests. We may decline or limit a request when permitted or required by law, including when information must be retained for legal, accounting, safety, fraud-prevention, appointment, dispute-resolution, or legitimate business purposes.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Respond to inquiries.
- Schedule and administer appointments.
- Maintain business and consultation records.
- Comply with legal, tax, accounting, insurance, or regulatory obligations.
- Resolve disputes.
- Enforce agreements and policies.
- Protect against fraud, misuse, or security incidents.
Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal or business requirements.
14. Data Security
Ink & Restore uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss.
However, no website, email system, online form, or electronic storage method is completely secure. You should avoid submitting highly sensitive, urgent, or emergency information through the website.
15. Children's Privacy
The website is not directed to children under 13 years old.
Ink & Restore does not knowingly collect personal information from children under 13 through the website. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.
This section is intended to support compliance with the Children's Online Privacy Protection Act of 1998 ("COPPA"), where applicable.
16. Third-Party Websites and Platforms
The website may link to third-party websites, social media platforms, scheduling tools, payment or financing tools, embedded services, or other online services that we do not control.
This Privacy Policy does not apply to third-party websites or platforms. We are not responsible for the privacy practices, security, content, or policies of third parties. Please review the privacy policies of any third-party services you use.
17. Payments and Financing
If Ink & Restore offers online payment, financing, or third-party payment options, those services may be processed by third-party providers. Those providers may collect payment, identity, financial, or transaction information according to their own privacy policies and terms.
Ink & Restore does not need or request full payment card numbers through the general website consultation form.
18. Medical and Sensitive Information
The website consultation form is designed for appointment and consultation requests. It is not intended for emergency medical communications or the submission of detailed medical records.
If you voluntarily provide information about your skin, scars, stretch marks, pregnancy-related skin concerns, treatment history, or other personal details, we will use that information to respond to your inquiry and prepare for your consultation.
In-person services, treatment planning, medical review, photography, AI skin analysis, consent, and aftercare may be governed by separate forms, notices, or agreements provided at the studio or before treatment.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page.
If we make material changes, we may provide additional notice where appropriate, such as by posting a notice on the website or contacting you through information you provided.
Your continued use of the website after an updated Privacy Policy is posted means you acknowledge the updated Privacy Policy.
20. Governing Law
This Privacy Policy is governed by the laws of the State of California, United States, without regard to conflict-of-law principles.
Nothing in this Privacy Policy limits any privacy rights that may be available to you under applicable law.
21. Contact Us
For questions about this Privacy Policy or to submit a privacy request, please contact:
Ink & Restore 153 S. Lasky Dr. Suite 1 Beverly Hills, CA 90212 Phone: (310) 553-6505 Email: hello@inkandrestore.com Instagram: @nsarafskin and @inkandrestore